I have purchased a car XL6 from the nexa Kataria Koramangala showroom on lease. during booking Showroom GM Mr Shaw convince me that I can sale my old Car to them and can get exchange bonus also.
they have given me receipt of 15000 exchange bonus and asked me to provide letter from company HR letter that car on lease period but I am the user so that I can claim the exchange bonus.
They have taken 4 months to process and deposit the old CAR value in my account but exchange bonus not processed.
they did not adjusted the old car value into my new car price instead they have taken more money from me for additional accessories but accessories were not available with them and till now they did not refund the accessories amount.
Exchange bonus was not processed and they are saying Maruthi has rejected exchange bonus since I have taken new car on lease.
my accessories amount refund not processing and exchange bonus also rejected.
They simple giving the false commitments to the consumers.
I am planning to file case in consumer court.