The customer service of Kaunsa is very good. Three week ago, I bought two products from this site a tablet and a wristwatch. There is some problem(screen broken). I dropped an mail to its escalation team i.e escalations@kaunsa.Com. Few hours later I got a call from this website. I explain my problem and he commit me that my problem is solving in few days.
On the thirteenth day (including product return courier time) Kaunsa replace my defective Tablet with new one. I am extremely happy with the customer service of this website, which is wonderful