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I regret trusting Kaya with my time, money, and expectations. I took their treatment for acne scars and hair PRB & biocell. I was expecting atleast some results and changes in my scars and hair but there is zero difference. I initially took 4 MNRF sessions and then they convinced me saying in these are very less sessions to see results and you should take more sessions, so i took 4 more. In total 8 sessions whick should be more than enough to see results but there was none. They made big promises, took the full amount which is more than 1 lakh, and delivered ZERO results. My skin is ruined more after those treatments. When it came to resolving the issue, they kept stalling me for over a year, only to give a final decision that could have been communicated on day one. This clearly shows they have no respect for customers or their time. Their treatments are nothing but false hope packaged with fake assurances. They pretend to escalate things to higher management, but its just a tactic to delay and frustrate customers until they give up. They refused to take responsibility and provided no resolution. Kayas services have been pathetic, their communication is careless, and all they seem to care about is extracting money from people. I want others to be aware before they make the same mistake.Save your money, your time, and your peace of mind Kaya is absolutely not worth it.