I had an appointment with Kaya at Lulu Mall recently. Due to the Lulu Fashion week, the roads were busy and we were stuck in the traffic. So I was 10 minutes late. But I called up the staff and they said it’s alright and asked me to drop by anyways. Once I was there, they asked me to wait 2 hours as someone else was undergoing a laser treatment. I took a stroll and came back after 2 hours and they told me to wait another half an hour. If the branch cannot take 2 people at a time then why encourage us to visit the centre and make us wait? The staff didn’t even have the courtesy to apologize wasting my time.
Please appoint more than one doctor to provide hassel free services.