My experience with Kaya is the worst of all. I booked MNRF sessions and I was assigned a so called doctor SWAGATA Chakrabarty who apparently doesn’t know how to handle the mnrf machine. Mnrf is done with multiple needles pricking the skin at the same time and it will hurt like hell so they apply a numbing cream 40 minutes before the procedure. This doctor made her assistant remove my numbing cream and instead of performing the procedure immediately she kept talking over the phone roaming around purposely delaying the procedure because the machine had some error and she doesn’t know how to fix it. After delaying She called some other doctor and they fixed it. By then it was too late and the procedure was so hurtful that I teared up and couldn’t bear the pain. This is outrageous and unacceptable. In my every session with her I have had bad experiences. I have huge respect for doctors but this woman I don’t know what she thinks of herself!! No matter how qualified she is if she can’t treat her patients right, none of that matters..She is the most insensitive doctor I have seen WHOEVER GETS HER FOR THE TREATMENT ALL THE BEST !!