Kelvintor is a good name in refrigerators but kelvintor 163EBR is not good as other refrigerators by kelvintor. it is very old fashioned and not user friendly as its design is very bad. Durability is not an issue here as its durable refrigerator. Its not handy and sometimes you will be irritated using it because of its design. Its not stylish, looks very normal and design is very poor as nothing is perfectly placed insite this refrigerator. Service and support is good as kelvinator provides good service.