KenStar 9702 is not a good cooler.This not works properly many of the problem occures with this cooler.Its very bad product of kenstar.I am also bought this product in 2017.Today I am share my experiance about this cooler.Its not a good cooler.Its created very high noise when it is running.Its not cools room properly.After buying with in 2 months its moter was not works I am try to contact with its contumer care but they are not responded me.Its provides very very bad service I am very dissapointed this product.I would be suggest to all of the people dont buy this worth product.