Kenstar offers home repair service while buying, but later when any problem arises, they are reluctant to provide home service, and ask the customer to come to their service center. It is deficiency of service and cheating and inducing a customer with false promise.
A fit case for consumer grievance. This has happened in Hyderabad. This is the third time that they have shown reluctance to repair the food processor at home. If they do not respond to our call for repair, then we will be compelled to seek redressal from consumer court.