I bought this one year back in the month of may. and I used it along the summer very well. in present summer it worked well no problem at the end of the summer suddenly its swing failed. and I gave a complaint at local kenstar service center. they told me it will be cleared in two days.til now now no body came to repair my cooler. afterwards again I complained it to higher centre they gave me one complaint no and said with in 48 hrs our worker will visit and he will take care of cooler its already 10 day gone nobody came ti ll now. Now to whom I have to compliant sirf god knows...... its service is worst and worst worst. but cooler works good.