I used to have this 3 months back. Talking about the looks it is not so attractive and appears a little bulky. It is actually not suitable for sandwiches as it just fulfills the purpose of a griller only. The wire connected to toaster was delicate and hence to be handled with extra care. It does not have detachable grill plates and this is biggest disadvantage of it. It usally takes 3-4 minutes for grilling which is little more. User manual is little tough to understand.