I am but this kenstar cooler on 3 month before . the service support system is not good even when we call the customer care they always just ignore us and doesn’t give quick answer for my question. they didn’t give us good results of this product. when my mother bought this cooler in online the cooling effects on the first day its very bad and when I put ice cubes then only give a good cooling. the sound is also very bad. because the sound creates too noise that doesn’t effect good result. Even the whole item of kenstar is not good. but this cooler proves me wrong because cooler is not a good for summer time. the reliability is also nothing good at all. total waste of your money product.value of money is also nothing.