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1.4

Summary

Kent RO Grand Plus Water Purifier
Kushal Goenka@goenkakushal
Jun 21, 2013 04:31 PM, 5466 Views
Filter Leakage

My KENT RO is 11 months old , it has developed  leakage in Filter. It  was promised that it will be replaced the next day. However they person came to replace it after 4 days and the filter he got was also faulty. He again promised that he will come the next day and replace it. But its been another 4 days he has not come with a replacement filter. Also the manager or the senior executive has stopped receiving phone calls from my number.


This is how KENT treats its customer.When they are selling the machine they make tall claims of visiting within 24 Hrs.  But the truth is that  forget visiting they have not yet come for 1 free service during the year.


Regards,


Kushal

(0)
Hi Kushal,We deeply regret for the inconvenience caused to you. We have shared your contact number with our concerned team. Someone will get in touch with you shortly.RegardsTeam Kent
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