When I decided to stop buying the 20 litre cans and have a water purifier instead, I called Kent and Voila !!! like a genie in the bottle they were at my beck and call the next instant. I was never influenced by Hemamalini and her daughters but by my friends who found it to perform well.
D K Waters in Bangalore told me that their service is good (who agrees theirs is bad) and I had to trust one of these providers and I did. The setup was smooth, cheque collection was prompt. Things went on smoothly. I had to call them for a service and I called up their number and booked their time on a weekend in the morning. From 10 am, I call them and each time the person says they are on the way, in 10 mins they will reach, they have a spare kit missing etc. It is 4 pm and still no trace of them.
I am planning to call Kent directly and ask them I want a demo to buy Kent Grand Plus. They might turn up the next instant
Beware of service - pathetic is being very kind to them.You need to take this into consideration before buying one.