I had bought Kent Grand water filter. Got an AMC done from an authorised service provider. Problems with him:
it takes him 7 days to respond to one call
even after taking an AMC of Rs. 4, 550/- he has charged another 1200/- for parts
he changed one RO membrane in December and within 3 months machine was having problems. He said that membrane needs to be changed again for which I need to pay another 2600/-
for each service his person comes, he asks us to pay for some part or the other which is not included in AMC
Fed up with his service, I am now discontinuing KENT and switching to Aquaguard