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1.3

Summary

Kent RO Grand Plus Water Purifier
Dhiraj Agarwal@dhirajkragarwal
Mar 24, 2015 04:05 PM, 29164 Views
Problem with service provider

I had bought Kent Grand water filter. Got an AMC done from an authorised service provider. Problems with him:




  • it takes him 7 days to respond to one call




  • even after taking an AMC of Rs. 4, 550/- he has charged another 1200/- for parts




  • he changed one RO membrane in December and within 3 months machine was having problems. He said that membrane needs to be changed again for which I need to pay another 2600/-




  • for each service his person comes, he asks us to pay for some part or the other which is not included in AMC






Fed up with his service, I am now discontinuing KENT and switching to Aquaguard

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