Hi, We bought this product more than an year ago.. After one year of warrant we opted for AMC.. Under AMC, we called Kent RO Service Person to clean and service the unit. It was working fine earlier however after service guy visited, it started giving trouble..
It dispenses 1 glass of water in 2 mins.. which is quiet pathetic... Now the Kent RO guys asking to replace the tank and we were given understanding that there is a rust inside the tank thats why its not functioning properly...
Which was quiet disappointing to the fact that the Tank quality is so bad that it catches the rust from inside... Now these guys are demanding Rs.1500 to change the tank.. Further I was shocked to hear that the Service Guy also recommended a fiber tank which may be available at a cheaper rate in the market and he gave some pointers...
I am very much disappointed onthis.. It seems that these guys are putting the gun on your head and demanding the money... and I am quite confident that Service Guys are making money using these tactics... I am still struggling to get it rectified but no solution at present....
Also I would like to point out that the design is bad as they dont provide any cover to the main unit and its hanging on the wall but under the sink....