There are lot of unauthorized KENT dealers and KENT as a company does not do anything to curb their actions. My machines RO filter was damaged during Warranty period and they were not ready to cover it under warranty and they replaced it after much persuasion. BUt the replaced one worked only for 1month. I think they have replaced with a faulty filter.
I am not using my machine for almost 5months. Giving a one star rating only beacuse there is nothing below that;(.