I am repenting my decision of purchasing Kent RO system which breaks down frequently. I have taken AMC as there is no other way to keep it in working position for sometime as I have spent about 14000 for buying it.
The service is very poor. It is not available after 5.00 pm, nor can you lodge any complaint after 5.30 pm and on Govt. and weekly holidays. This itself tells about their commitment to the service of an essential product. If your RO break down (which definitely will) on Friday evening you can can not get it repaired till Tuesday.
What is the use of this product if it does not work when you need it and company is not bothered to provide the essential service? You will definitely not purchase it as a luxury item just to decorate the wall of your kitchen!
Hence, if you are going to purchase this product you will definitely repent your decision