In the past two months, I travelled using Kesineni and experience was just horrible.
Last one first, while traveling from Vizag to Hyd(31st May 2014, Seat# 13 and 14, Madhu Mattangi and Shalini Mattangi, PNR# 43E227), the bus broke down 2 hours after starting and it took 3 hours to repair and get back on the road. Ladies and children suffered suffocation on the bus and we reached home 4 hours late.
In another incident last month, while travelling from Tirupati to Hyd(26th Apr 2014, Seat# 6, Madhu Mattangi), the bus broke down in the middle of the night and we waited there for 4 hours. Finally, we boarded an RTC bus and changed two buses to reach Hyd.
There was no refund for the mentioned travel.
I advise not to use KESINENI. Just nasty service.