Hello KFC, I am one of your valuable customer for more than 15 years from Chennai, I writing this feedback/Complaint to yourself to notify that while ordering the cashiers are asking for mobile number but they are purposefully typing a wrong mobile number to stop the customers feedback to be submitted to their branch.
Issued faced with two branches Santhome and Forum Vijaya Mall, Vadapalani,
Usually customers will receive a message of their ordered invoice and have a chance to submit the feedback, but I have faced this incident twice, I guess the respective Branch managers are talking with each other’s and doing it.
My only ordered invoice number
Current date: 19/02/23
Time: 10:25 Pm
Address: No 55 A, Ground Floor, 106, Santhome High Rd, Raja Annamalai Puram, Chennai, Tamil Nadu 600028
Invoice number: 6772101000030677, 6772101000030678
CHECK NO: 10678, 10677
Feedback: The Hot and crispy fried chicken is not cooked well and batter is two thick any not cooked well inside, I have the image with me, if there a possibility ill share it.
I have discussed with the cashier with the above issue and said my correct mobile number
But they used my mobile number without my permission,
I haven’t ordered the below order they purposefully used my number to create this order 6772102000008006, time: 11:20 Pm, They have used it without my knowledge.
Regards,
VINODH KUMAR L
9566005343
vinodh.mojo@gmail.com