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3.6

Summary

Kindle Paperwhite 3G
Venkat Rao@madrao
Nov 27, 2014 05:50 PM, 6741 Views
Kindle in India warranty 1 year after ...just junk

I own not one but three and the latest was the Kindle Paperwhite. It is a gr8 device but be warned that I confronted the naked truth when it froze exactly 35 days after the warranty expired. I was shunted from US to India making calls and finally the verdict was after I year they do not offer any Service Support, Replacement or Offers to buy a new one if it is bought in India but many deals are available in the USA.


I have enough mails to substantiate this and worse was the last mail I received in which they said they have resolved the issue.they wanted me to read books with any e reader appliance downloaded in my desktop or laptop and IF I owned a smart phone I could download a Kindle app and read books and considering my eye condition which they are aware that I suffer from Glaucoma, they suggested that I keep the brightness to the minimum.!


Think again should you waste Rs 14, 000 on a device for a year and if you are lucky it lasts beyond a year. The majority of the problems I came across while searching in the net was related to FROZEN SCREEN which was partial or total either way rendering it useless


(Imagine your mobile phone screen is sensitive half the screen and the rest frozen).


I write this with a heavy heart is because I recommended this to many of my friends


( Regular Kindle) but warn everyone it is only for a YEAR later just dump it.


Amazon has been advertising on a war footing in Visual Media about KINDLE PAPERWHITE a failed product and  to dump all the refurbished and over stocked garbage in India . You are a better judge now.

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