Kingfisher is certainly trying to wow their passengers! The entire flight experience shows evidence of attention to detail from the moment you reach the airport to when you disembark.
The polite and plentiful ground staff who meet you outside the airport and usher you to check-in are a pleasant plus point. I was sure they had mistaken me for a business class flyer until I saw they showed the same concern for others traveling in economy.
A special mention for the Kingfisher pilots is warranted. They seem to have smooth takeoffs and smooth landings more often than not. The airline’s ILS certification focus is very welcome when planning trips to locations like Delhi which are prone to fog related
delays. I flew from Pune to Delhi on a wintery January early morning flight which took off on time and reached on time allaying my fears and escaping worst of the fog that was rolling in.
The comforable aircraft interiors and the video entertainment systems on board are every bit as good as the Kingfisher ads make them out to be.
One area where I think they need to pay more attention is on their catering service. The food served on board is just not tasty. I’ve been disappointed on the Pune-Delhi and Bangalore-Pune sectors.
The big question, ofcourse, is whether they can keep up the good
points without increasing costs and improve the areas in which they lag.