I planned a family holiday to gangtok and booked tickets from delhi to bagdogra airport with kingfischer 2 months ago. I am a member of kingclub and always update my mobile number and mail id. On arrival at bagdogra airport status of flight was "Cancelled". I was not informed about the cancellation on my mobile or e-mail. How can they just cancel the flight without even informing the customer.
I had to book on the spot ticket with spicejet and== had to pay 18000 extra. I had difficulty getting refund from kingfischer, thay ==gave me option of waiting for one day and board their flight next day. That day I decided not to travel in kingfischer. They are highly unreliable. I would have given 0 rating to them but this is not option. So I have given 1 star.