I recently completed the ITIL V4 Foundation Training offered by upGrad KnowledgeHut, and I am thoroughly satisfied with the overall experience. The course was well-structured, aligning closely with the official ITIL framework and preparing participants effectively for the certification exam.
The instructor was highly knowledgeable, engaging, and did an excellent job of breaking down complex IT service management concepts into easy-to-understand modules. Real-world examples and case studies enhanced the learning process and helped bridge the gap between theory and practical application.
The learning materials providedespecially the course slides, quizzes, and mock testswere comprehensive and up-to-date, making exam preparation much more manageable. The platform itself was user-friendly, with smooth navigation and reliable access to recorded sessions for revision.
I would recommend this training to any IT professional looking to build a solid foundation in ITIL and enhance their career in IT service management.
Rating: 5/5