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Koovs

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Koovs

Nitin Lodha@nitin336

Dec 08, 2015 09:46 AM, 11123 Views

Bigged Fraud of Indian eCommerce Space

Keep away from koovs.com, I ordered on 06th Nov 2015, till date the order is not delivered.

The courier said just after product shipped, the sales tax has seized the shipment because company was not following tax regulation.

After that, I tried contacted koovs several time but there is not hearing or reply of my email and phone call.

The company said has no intention of customer support. and I had face same problem earlier with returns also so avoid shopping on https://koovs.com

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Brand Response

KOOVSCARE

Oct 17, 2016 12:47 PM

Hi,We apologize for the inconvenience caused. We hope that your issues has been resolved. We would like to inform you that we depend on our third party courier partner for delivery of orders and the issue was from there end. However we would request you to please share the order details, so that we may check and escalate the same accordingly to ensure that you or any other customer should not face such issues further. We once again apologize for trouble caused to you. We appreciate your patience and understanding in this regards.RegardsKOOVS CARE