Koovs delighted me!
Had ordered samsung galaxy S i9000 for Rs. 17100(20000 – 400 pen drive – 2500 discount coupon), Waited for 10 days(called twice in between, initially they were not answering the phone calls, now they are). Finally made them confess that they are out of stock, but behold! they delivered samsung galaxy S plus i9001 after confirming with me. So, got Galaxy S plus worth 22500.00 for 17100.00, cool. isnt’t it
Initially they tried to evade the responsibility saying that they have shipped the product and I will get the tracking details by evening. Second time when I called them after 3 days they tried to repeat the same gimmicks. When I told them that, I dont trust them and will walk into their office the next morning. They called me back and offered i9001 which I duly accepted(asked them not to ship it and collected it from their office).
Pros:
They honored their commitment.
Their phone lines are working.
You can reach them through their facebook profile.
They shipped the pendrive pretty fast, recieved it on 4th day of placing the order.
Cons:
They messed up with inventory and took the order though it was not available with them.
They tried to lie with me(may be they wanted to arrange the product, but still they should have mentioned that)
Note: the address mentioned on their website is wrong it is actually "#657, 17th E main" and not "#657 17th A main", I am not sure if it is delebrate.