I was using this bank since long time from now as it is new bank and stands 4th in the entire lot I would say this banks customer service rocks.
I opened an account with this bank to have usual transaction as my savings or transaction would happen with icici after seeing at the response and customer service I have made a decision to continue with this bank in the future I am bit skeptical about opening trading account with this bank as it is new in the industry and rest all looks good to me.