Do not go for kotak bank credit card at any cost. They will continue to send statements even it has been deactivated from their end due to no use. I have paid all my dues long back and they are still sending statements on my email every month. When raised a query to their customer care. Following reply received.
Hi Amit, Your query is valuable to us, but due to the unprecedented circumstances due to COVID-19, as communicated via SMS, Email and on IVR, our staff are unable to reach offices and we are working with a reduced staff. We assure you that there was no intention on our part to be of any disservice. Should this have caused you any inconvenience, please accept our apologies for the same. With reference to your email and as per our checks, your Kotak credit card stands inactive due to irregular payment. We request you to kindly initiate as on date outstanding due of INR. 15.13, post to which we will be able to check for the activation of your Kotak credit card. Kindly note: The request is subject to approval basis.
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Sonal.
First of all I was not interested in activating their credit card as I was using other bank credit cards which provide far better services. I have no idea what the charges of 15.13 rupees they are referring to.