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Kotak Securities

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Kotak Securities
rajat majumder@majumder21
Jun 07, 2008 10:30 AM, 3316 Views
Special srvice provided by kotak securities!!!!!!!

Hi,


my name is rajat majumder.during april me and my friend sujon


palit decided to open a demat account.so we have decided to open an


account with kotak.but it is like a bumpy ride.first we called barasat


branch(kolkata-west bengal) to come to my place and collect all the


documents.but they are changing date after date.finally 2nd week of


april we went to the office and given all the documents and filled all


the relevant documents.from there they told us it will take just 3days


to generate the client id and the starter kit will come


within7-10days.i give a call to them on 23rd.


they said that the adress


printed on the cheque I had given is not visible because it is a


scanned copy.he again told me to give one more cheque.then I told him

(1)
Dear Mr. Majumder, First and foremost kindly accept my apologies for the inconvenience caused to you. We do realize that such apologies mean very little if not followed by action towards improvement. We are currently implementing enhancements to avoid elimination of such unpleasant instances. We tried contacting you but were unable to contact you. You can provide us with your client id and your details on swati.vyas@kotak.comI hope this will not prejudice your view of Kotak Securities and we look forward to assisting you in future. Thank you for your patience. Swati Vyas Kotak Securities.
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