This is warning to everybody out there who want to open new demat account.PLEASE DON`T GO FOR KOTAK SECURITIES.I have personally suffered with this after taking demat account. I appiled thinking the brokerage is less. But, little did I know that overall quality of services is rock bottom. I had ICICI demat account, which though brokerage was high, customer care and other things were good.Here, in kotak, there multiple products, to confuse customer. when one chooses perticular product, it comes with huge set of limitations !!!Worst thing is the customer care. first of all, you dont` get the line.
[Only 9am -5pm ]in case you are able to get also, they don`t know what you are asking for. they then discuss with their colleagues [ w/o putting hold so we can hear the noise ] and then sometimes just hang up our call !!!! HIGHLY UNPROFESSIONAL !!!!!You have just break your head trying all time to solve your problem.( you money is not transferred even after 2 days to your accoutn !! you cannot trade !!)So, now I am opening an account with india bulls or sharekhan.U know you just cannot expect things to be always good.So, I thank KOTAK for the service .. I came to know the worst things that can happen to one..