I will keep this review short and informative:
SERVICE CENTER ATTITUDE: They sound like ’we have plenty of business, so leave your vehicle for service if you want or else get lost.’
I had left my Honda Aviator for service in September 2021 and had to take back the vehicle with an incomplete job as parts were not available. When I took the vehicle I paid an advance of 2000 Rupees for parts and left. They took about 50 days to procure the parts and then thrice I went to the service center to get them fitted. I was sent back saying today service center has plenty of vehicles can’t attend you. After paying advance for the parts had to beg them to fit it.
Today 11th December 2021, I went to the service center again to get the job done same answer they gave come on 13th, we have many vehicles to service. I told them to refund the amount.
It was torturous to wait for three months and then due to the attitude of the service manager had to get a refund and get back with a vehicle in which the job is incomplete.
The BOTTOM LINE IS KUN HONDA ( All service centers) have a lot of business and we are fools to leave our vehicles for service there. They ’DON’T NEED CUSTOMERS’.
I think the management has decided that and told their mechanics that WE ARE SET FOR LIFE just take the vehicle in the morning wash it well and give it as it is without doing a job on it in the evening. Only the cashiers do their job well that is ’COLLECTING PAYMENTS WHEN WE GO TO COLLECT THE VEHICLES’.
SHAME ON YOUR BUSINESS ETHICS. YOU PEOPLE SUCK OUR BLOOD FOR BREAKFAST, LUNCH AND DINNER. OWNER OF THE COMPANY IS NOT BOTHERED WHAT’S HAPPENING NOR IS HONDA. THEY ARE HAPPILY ENJOYING PROFITS.
My experience is I would rate KUN HONDA AS THE WORST DEALER AND SERVICE CENTER IN WHOLE of India. Honda service center in remote village in India does an outstanding job in servicing than these guys.
GUYS STAY AWAY FROM KUN HONDA SERVICE CENTERS, I AM A VICTIM OF THEIR ’ WE ARE SET FOR LIFE ATTITUDE’. THEY DON’T NEED US.
THEY WILL NOT SERVICE YOUR VEHICLE AT ALL. I HAVE EXPERIENCED IT.