We are writing you concerning a round-trip flight from New York to Mumbai, we made on January 9, 2003.
PLANE tickets don’t come cheap and it’s no joke getting ready for the flight. So why won’t passengers expect good customer service all the way? Why not?
We had very bad experiences in our trip to India past winter because of mismanagement Ill-Treatment, and Mishandling by Kuwait Airways.
We HAD A GREAT FINANCIAL LOSS AND AS MENTIONED OUR WHOLE VACATION AND WHOLE TRIP INCLUDING SEVERAL FUNCTIONS AND APPOITMENTS WERE RUINED. SEVERAL OTHER THINGS ALSO HAPPENNED, WHICH WE CAN EXPLAIN IN DETAIL.
WE CAN CALL THIS A MASSACRE CREATED BY THE MISMANAGEMENT OF KUWAIT AIRWAYS. WE felt sick and were advised rest for 10 days by a Doctor and was under anti-biotic medication. This happened due to the mishandling, mismanagement, lying and shocks and overall this big flight delay created by KUWAIT AIRWAYS. We came back to the United States and after some days of relaxation are writing this letter. We must receive a proper compensation for sickness, lost baggage, endangered situation of our life when aircraft was hit, huge delay’s, loss in our business deals and thereby a big financial loss, baggage loss, mental stress etc.. And many other such kinds of fatalities.