Loc : CR park , New Delhi. I had a pathetic experience at this lakme Franchise.
- I was overcharged for a service .Printed rate : 325 , charged :356
Reason as told by the supervisor- Its a Franchise & not a Lakme owned Outlet.It falls inthe A category.So "we" charge extra (God knows for what !!)."We" have different rates all over India.
these guys dont even have the updated RATE LIST. Upon asking for one , they said , we dont have the updated one now.But they will charge you for the extra INR.
The service delivered was pathetic.The blow dry was done hastily accompained by ironing (which I never asked for & staff said they they need to do bec the "blow dry" service which I asked for was not giving good results with their dryer . ) Its again not a CUSTOMERS problem that LAKMEs machines dont work apt & the staff is poorly trained.
The end result : myhair turned bad after what all they did :(I will also be lodging an online complaint at LAKME website + at online consumer court.