Hi Friends,
*Lenovo is Big Cheating Company. Do Not trust it.
Lenovo support fraud service centers and cheats the customer no loyalty to customers*
I had Good Trust on Lenovo and good Beloved Customer of it from Many Years, But Really Lenovo is giving Big Worst Service to it Smart Mobile phone Customers.
I am Gyanadeep from Guntur, Andhrapradesh. I Purchased Lenovo P780 Mobile for 18500/- on 20-01-2013, From then Onwards I am facing Data Connection Problem .
IMEI No: 862767025804965
Model No: Lenovo P780 8 GB
On 27-01-2014-as My cellphone not working Properly, So I visited "Surya technologies"( Guntur Lenovo Service Centre), they updated the SOFTWARE-But Problem Not Resolved.
Again from 2-2-2014- Again I Started Visiting Guntur Service center Multiple time with the Same Problem and Asking them to provide Solution to me.
On 11-2-2014, I Submitted the Mobile Guntur Lenovo Service Center, They told me they will Issue DO(for Replacement of Mobile), But finally after 15 days they Replaced Some Part in my mobile without my consent, Even though Mobile is not working.They also Damaged my Mobile by doing repair with the staff who is not authorised and not have any training by lenovo.
Surya who is the Authorised service person will Never be Available in Service Center, This person is allowing Unauthorised people to Servicing in the mobile centre causing damage to my Mobile.
As on today it is 2 Months, Even My mobile is Not returned by the Service centre people.
The said Cell phone is not working properly and caused much inconvenience to Meet day to day its operation for the last two months as it is not functioning properly
I invested on My Lenovo Mobile of 18500/- and 2 months of warranty is wasted as on today.
What Should I do Now?
I Need New Mobile with New Warranty, as the Guntur Service center People Damaged My mobile and wasted 2 months of my warranty period.
I Mailed Lenovo Several times to Solve my issue-they never Replied and helped me.
I lost 18500/- .
Now I am going to Consumer court on Lenovo. I will Not tolerate this kind of cheating company.