Your review is Submitted Successfully. Ã—

Lenskart

0 Followers

1.8

26%

17,942 Votes

WRITE A REVIEW

Summary

Lenskart

Dipika Rathod@dipikarathod08

Dec 18, 2015 06:39 PM, 2729 Views

(Updated Dec 18, 2015)

Worst experience ever

I am a fashioniate and like to dress up cool. So I once decided to buy some stylish specks which are tough, stylish and cheap.

So I met Lenskart.com. Many offers on specks had been seen fir a while and I found a stylish speck too which suits my bidy so u once decided to try out the services of it.

It was oerfectly alright till I booked my specks but it took nearky about 14 days to deliver the product at my home.

I was shocked because on time of booking specks it was written 7 days replacement guarantee and they deliver me late( post 7 days) .

After I got my delivery packet and opened up what I see was pathetic. The specks were broken from sides. I was confused and thought my money wasted. But on later research I find that it can be replaceable so contacted lenskart.

I recieved a new specks after 18 days. Iwas fedup with their service and committednot to buy products from there.

Response

(8)

(3)

Comment

Flag

Brand Response

valyoo_lenskart

Dec 19, 2015 (Updated Dec 21, 2015)

Hi Dipika, we regret the inconvenience caused to you. We understand that your current experience with us may leave for considerable disappointment at your end. Whether the feedback we receive is positive or negative, it remains a crucial tool for determining how we can best improve our products and services. We would take this as a strong feedback from you and would certainly share it with the management to ease your future shopping experience with Lenskart.com. Hence, we request you to treat this as an exception and not as an indicator of our service levels.