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Lenskart

vijith @vijucool

Jun 24, 2015 04:20 PM, 16274 Views

Don't beilive their offers

I purchased a sunglass from lenskart on 22-6-2015, and on 23-6-2015 I got a meassage that "it is ready to ship and I can track after that".

Later on 23-6-2015, When I enquired about the status, customer executive told that the processed order will cancel because it was a technical issue.

And they said me to reorder the glass, earlier on that offer the price was 499 and it was shown in ads also. Now the price is 1500+ and they wants me to purchase the item at that price. So don’t waste you time by searching offers on lenskart.

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Brand Response

valyoo_lenskart

Jun 25, 2015 11:59 AM

Dear Vijith, we sincerely apologize that we have not been able to serve you well. Lenskart values its customers dearly and for us customer satisfaction is our first priority. In order for us to serve you better we request you to kindly let us know your registered mobile number or your order ID. This will help us to recognize you in our database and understand your grievance better.