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Lenskart

nil @nilnikam

Dec 10, 2014 01:39 PM, 26516 Views

(Updated Dec 10, 2014)

Bad quality and no service support or return

Bad quality of frame. One of glass has distraction points clearly visible. Want to return the product but service center no reply.

Waited for 30 minutes over call but no representative to attain the call.

What you can expect after you spend 1700 RS for a brand called VC?

Also the are making fake advt that you will get 1000 RS if you register with them. You will get but you cant use it at a time

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Brand Response

valyoo_lenskart

Jun 06, 2015 03:10 PM

Dear Nil, this has reference to your complaint posted on Mouthshut regarding your experience with Lenskart.com. We did try our level best to locate your order details with your profile information, however could not track your order or contact details, in order to take up the matter further. It would be highly appreciated if you could kindly share your order / contact details in case your issue is still not resolved as we'd surely like to get involved and get the same resolved asap.