Your chat transcript Ravi Arora Thu, 7/26/2012 02:52:59 pm
Hello Client. How may I help you? Client Thu, 7/26/2012 02:53:11 pm
I havent got my product yet. Ravi Arora Thu, 7/26/2012 02:53:21 pm
Sure, I’ll be glad to assist you with the same right away! May I please have your order number, so that I can check further details? Client Thu, 7/26/2012 02:53:41 pm
100214946 order placed on 13th July Ravi Arora Thu, 7/26/2012 02:54:09 pm
Request you to allow me one moment please so I can check Your order is return to us . Client Thu, 7/26/2012 02:55:03 pm
why? I havent cancelled it I didnt even get any confirmation call. Ravi Arora Thu, 7/26/2012 02:56:10 pm
Request you to allow me one moment please so I can check Status and Scans
Location Details Date Time
Waybill No: 59020184403
MANPADA SERVICE CENTRE Returned To Origin at Shipper’s Request 23-Jul-2012 16:30
MANPADA SERVICE CENTRE CONSIGNEE NOT AVAILABLE AT GIVEN ADDRESS 23-Jul-2012 13:38
MANPADA SERVICE CENTRE RECIPIENT COMPANY ON HOLIDAY, DELIVERY NEXT DAY 21-Jul-2012 17:29
MANPADA SERVICE CENTRE CONSIGNEE’S ADDRESS INCORRECT:UNABLE TO DELIVER 20-Jul-2012 15:00
MANPADA SERVICE CENTRE Shipment Outscan 20-Jul-2012 10:51
MANPADA SERVICE CENTRE CONSIGNEE NOT AVAILABLE AT GIVEN ADDRESS 19-Jul-2012 18:30
MANPADA SERVICE CENTRE CONSIGNEE NOT AVAILABLE AT GIVEN ADDRESS 18-Jul-2012 18:30
MANPADA SERVICE CENTRE Delivery Attempted-Consignee Premises Closed 17-Jul-2012 19:30
MANPADA SERVICE CENTRE Shipment Outscan 17-Jul-2012 17:41
MANPADA SERVICE CENTRE Shipment Inscan 17-Jul-2012 14:42
MUMBAI HUB SHIPMENT OUTSCANNED TO NETWORK 17-Jul-2012 07:30
MUMBAI HUB Canvas Bag Consolidated Scan 17-Jul-2012 06:51
DELHI HUB SHIPMENT OUTSCANNED TO NETWORK 17-Jul-2012 03:47
DELHI HUB Canvas Bag Consolidated Scan 17-Jul-2012 03:23
COD PROCESSING CENTRE III SHIPMENT OUTSCANNED TO NETWORK 17-Jul-2012 02:57
COD PROCESSING CENTRE III Shipment Inscan 16-Jul-2012 21:19 Client Thu, 7/26/2012 02:57:02 pm
ok but I didnt get any call. can you please ship it again. Ravi Arora Thu, 7/26/2012 02:58:03 pm
You have place the new order once again . Client Thu, 7/26/2012 02:58:17 pm
but the fault is from your side. Now I again will have to waste time on o;rdering the same product how will I find it. Ravi Arora Thu, 7/26/2012 02:59:00 pm
https://lenskart.com/eyegla…maroon-pink-line-eyeglass.html Please click on the link and check! Client Thu, 7/26/2012 02:59:52 pm
the price has increased. now I see y u cancelled my order without my confirmation. Ravi Arora Thu, 7/26/2012 03:00:42 pm
Your order is return to us that is why it is cancel . Client Thu, 7/26/2012 03:00:56 pm
any proof that I cancelled it. had I cancelled it y would I chat n enquire. I will have to post this at review forums. Ravi Arora Thu, 7/26/2012 03:01:40 pm
Once product is return to us due to not delivered it will automatically cancel . Client Thu, 7/26/2012 03:01:53 pm
harrassin the customer for more money. I should get a call for that rite. Ravi Arora Thu, 7/26/2012 03:02:13 pm
We have new offer as of now where you can buy same frame free of cost only you have to pay for lenses . Client Thu, 7/26/2012 03:02:18 pm
no confirmation call nothing. I dont have power. I wanted just anti glarte. glare. wat is the sales manager’s number.? Ravi Arora Thu, 7/26/2012 03:03:35 pm
You to pay pay Rs 500 for the same . Client Thu, 7/26/2012 03:03:51 pm
y should I keep on payin u guys.? I have the mail where ive ordered for the same piece at 499/- Ravi Arora Thu, 7/26/2012 03:04:54 pm
I understand you paid RS 499 but if you want same frame you have to pay RS 500.00 Client Thu, 7/26/2012 03:04:57 pm
n now just coz u increased the price to 799/- u automatically cancel the order.? Ravi Arora Thu, 7/26/2012 03:06:10 pm
It is company policy once order return to us due to not delivered it will automatically canceld .