Lenskart is pathetic. They claim they have so many stores across India and one can get his grievances heard at any store. When you go to buy their products, they will make all sorts of catchy claims that our frames are unbreakable, we give you 2 years warranty etc. but when you go to a store other than where you made the purchase, they will refuse to entertain you.
They will give excuses like ’ This store is only responsible for giving orders to make spectacles, not repairing them. Seriously ?
What is meaning of 1 year warranty or 5 yr or being a Pan India Company then ? I could have got the same stuff from my local optician at two thirds your price. Have you ever heard of a smartphone or laptop service centre telling you to go to the city where you purchased the item.