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Lenskart

reshma_consumer @reshma_consumer

Feb 13, 2014 03:35 PM, 27621 Views

(Updated Feb 13, 2014)

Horrible Quality .! Used Defective Piece Twice !

I ordered the sunglasses twice from Lenskart.(From two different login IDs). Both the times, it was a defective piece.

Second time, I did not even get a fresh piece. It looked like an used old product. Th sun glass was packed in a worn out old packet and pieces inside the cover was also not new. Even the wipe cloth inside the Sunglass cover was used!

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Brand Response

valyoo_lenskart

Jun 06, 2015 04:09 PM

Dear Reshma, this has reference to your complaint posted on Mouthshut regarding your experience with Lenskart.com. We did try our level best to locate your order details with your profile information, however could not track your order or contact details, in order to take up the matter further. It would be highly appreciated if you could kindly share your order / contact details in case your issue is still not resolved as we'd surely like to get involved and get the same resolved asap.