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Lenskart

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Lenskart

Saksham Chauhan@csaksham

Jun 04, 2016 01:36 AM, 2116 Views

Pricing is not so cool

Well.there was a time when I loved lenskart(my current spectacles are from lenskart itself).

but now they are constanly increasing their prices.

a branded eyewear costs around 3000 but at lenskart the prices are much more.

lenses are overpriced, the same were available at upto 30% lesser price earlier.

they decieve the customers by running campaigns of first frame free while the user end up seeing that he needs to buy lenses too:P

their promo messages are also decieving.

the moment they send me a meesage I get notification which states-

"congratulations you just recieved rs.1000"

I get excited.

after opening it.

"congratulation you just recieve rs.1000 voucher, use it on minimum purchase of 2500rs on lenskart.com only for today"

I get this message daily!

and it is just frustrating!

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Brand Response

valyoo_lenskart

Jun 04, 2016 04:52 PM

Hi Saksham, your review is important for us and thanks for sharing the same. In reference to the same we would like to inform you that we do have products starting from Rs.599 and we provide 100% genuine product which are covered under warranty. Also, we do have 14 days no question return policy which itself is a plus point. However, there are certain marketing promotional offers run by the team under certain terms and conditions. We have forwarded your feedback to the respective team and we will make sure that the same can be worked upon to avoid any dissatisfaction. Lenskart has always believed in 100% customer's satisfaction and we would always go extra miles to achieve it. We would wish to see you shopping with us always.