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LetsBuy

Basant @Laakhi

Oct 13, 2011 11:42 PM, 1479 Views

Not buying from letsbuy

I would thank everyone who have put up their efforts for posting reviews on net.

I was planning to buy a Sony 40" LED TV worth around 60000/- from them as I was getting it around 3k-4k cheaper from the market.

I called them to check for deliver to my place(small town in MP). They confirmed they will be able to deliver by DTDC.

But good sense prevailed and I thought of doing some check on mouth shut and other sites, after seeing all the reviews here I feel the saving is not worth the effort and frustration that would creep in if the delivery does not happen on time before Diwali and transaction value. And also if they deliver used/display tv as posted in many reviews.

Basant

basant.21@gmail.com

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Brand Response

LetsBuy

Dec 19, 2011 04:23 PM

Dear Basant,Thank you for sending your feedback to Letsbuy.com. We are distressed to observe that you as our potential customer is being vary of our services.We want to write a quick note not to convenience you but to only inform that FEAR is false evidence appearing real. Although there are lots of negative reviews as you rightly mentioned but we would also like to emphasis on the fact that we are operating actively to resolve the issues.We would also like to make use of this opportunity to thank all are faithful customers who readily get back on the review to update once there issues are resolved. This alone is our motivating factor and has encouraged us to review our procedures on timely basis to ensure that our customers have best experience while shopping with us.We are trying our best to make our customers as happy as we can and that is why we are active on other social platforms like Facebook and Twitter as well.Please consider this note and try our services. Looking forward to seeing you soon.Yours in Service,Team Letsbuy