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LetsBuy

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LetsBuy
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Dr LR@drlr_ms
Jan 16, 2012 07:40 PM, 1453 Views
Useless shopping website

I ordered a pair of headphones for someone as a birthday gift on 11th(order no. LSB 781147). The order is still’in process’ after 6 days!As if things couldn’t get any worse, I just received an email from them telling me that the shipment has been DELAYED due to’unavoidable circumstances’.Not only that, all this happened after I talked to customer support TWICE informing them of sending the product urgently as it is a birthday gift.


As this is the first time I am ordering something from this site, I am thoroughly disappointed. I have been a regular shopper on other online shopping sites such as flipkart.com, yebhi.com, shopperstop.com, etc. & they ship the product in max 48 hrs. So my advice to fellow shoppers is never to shop from this website as you’ll only face bitterness.

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LetsBuy Deactivated
Dear Dr. LR,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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