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LetsBuy
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sukant arora@sukant1989
Jan 07, 2012 02:57 PM, 1382 Views
(Updated Jan 14, 2012)
Faulty Product Delivered Beware Of Letsbuy

Update for order no. Lsb-754263 got order today 14-1-2012 after 17 days and its not working letsbuy is no.1   fraud, below response by letsbuy is fake...


Hi,


I Placed order of enter memory card reader on 29-12-2011 Order No. LSB-754263 but till today 7-1-2012 not yet received this product, even after registering complaints 4 times through email they always say the product gone to our supply team and order status still in progress.


Their customer service is pathetic! They do not know how to manage a simple logistics operation despite calling them 3 times they don’t have any update


I request you to look into this matter as similar complaints have been sent by other customers of this site.

 (3)
(1)
LetsBuy
Dear Mr. Arora,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Yours in Service,Team Letsbuy
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