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LetsBuy

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LetsBuy
Sriram @sriramkct
Dec 29, 2011 10:17 AM, 1301 Views
Never buy anything from Letsbuy

My order# LSB-725524 is in-process for more than 2 weeks. After lot of heated arguments, they agreed to refund as they were not able to ship the product. But for refund we are again fighting with them. Customer support is to poor. They never log anything in the complaint and each person will lie with a different story.


I ended up paying the interest to the credit card finally. The worst online shop. Better go to flip kart, whose service is too good.

(0)
Dear Sriram,We know how dissatisfied you’ve been with the late shipment and the apparent misinformation you have been given about the delivery times.While that would be the easy thing to do, it wouldn’t be the right thing to do. We checked into the matter and learned that we’ve had difficulty getting straight answers from the manufacturer’s end itself.We earnestly apologize for this matter. Although apologies would not have saved the time you had wasted expecting for the delivery of the product. But, we assure that your feedback had been notified to the concerned unit in order to ensure that such a thing cannot happen again.Also we have initiated your refund process and directed a care member to stay in touch with the latest updates.Your patronage is important to us, and we truly appreciate your patience for bearing with us.Yours in Service,Team Letsbuy
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