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LetsBuy

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LetsBuy
Anurag Sinha@anuragsinha24
Apr 14, 2012 12:00 PM, 2901 Views
Dont use letsbuy.com ever

My order id is LSB  - 966236. I ordered 3 electronic items online. I have just got 1 and the remaining 2 remain to be delivered. When I call their call center all I get to hear is "Matter has been escalated and we are also waiting to hear back from our procurement". I have shopped on Flipkart.com and can vouch that they are 1000x better than letsbuy.com. These guys just don’t have a business model in place - I think all they have done is open a website and just thrown some products on the website - there is no stock, no procurement process, no certainty whether the products really exist with their suppliers.


Please don’t shop on letsbuy.com... it’s just not worth the pain you go through after you push the PAY button.

(0)
Dear Mr. Sinha,We know how dissatisfied you’ve been with the partial shipment and the apparent incomplete information you have been given about the delivery times.We checked into the matter and learned that we’ve had difficulty getting straight answers from the manufacturer’s end itself.We earnestly apologize for this matter. Although apologies would not have saved the time you had wasted expecting for the delivery of the product. But, we hope that you would allow us to express our sincere apologies by compensating for all the concerns caused.Also we have initiated your refund process and directed a care member to stay in touch with the latest updates.Your patronage is important to us, and we truly appreciate your patience for bearing with us.Yours in Service,Team Letsbuy
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