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LetsBuy

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Summary

LetsBuy
dangerous @login33
Sep 13, 2010 09:24 PM, 3776 Views
(Updated Aug 21, 2011)
Great place to shop online

About a year back I wrote : I was very excited when I came across letsbuy. the products looked good, so I decided to give it a try.


I bought a jaipan pop-up toaster. it took about 10 days to reach me. I consider it a reasonable time though,


But I was shocked to see the packing of the product. Very poor packaging indeed ! I opened the box and it was very much evident that it was in no way a brand new product. The cheats had sent an old product without any shame. and it was really useless. looked very very cheap.


so I have decided not to shop again from letsbuy. ebay is far far better.


But now :


Well, I am editing this review. This was almost a year back. But in the last few months I have bought about 12-13 products from this site ranging from electric shaver to mobile phones, and I must say they have changed completely. They have become very professional. I have received every product I ordered within 7 days, nicely packed at very competent prices. Hats off to them, first impression is not always the last impression !!

(1)
Dear customer,On behalf of the entire team, we would like to extend sincere apology for the inconvenience you experienced as a result of tampered packaging for the product you had ordered. We appreciate your feedback and have shared this with the entire team!In light of the current state of the economy, and in today’s competitive online e-commerce industry, customers expect the best value for their money. Letsbuy.com strives to provide this value through a mix of safety, on-time performance, courteous and professional service, and wide range of options to make choice from. We want to make online shopping with us a convenient and trouble-free experience for our users and we are truly sorry we failed to do so on this occasion.To demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue to the concerned department and have already directed a care member to compensate for all the concerns caused to you. We would be highly obliged if you could pass on your contact and order details for the same.It is our goal to provide exceptional service each Time a user stops by, and we hope you will provide us with an opportunity to restore our confidence. Your support is important to all of us here as a team. We look forward to your continued patronage and the privilege of serving your online shopping needs again soon!Looking forward for a fruitful association!Yours in Service,Team Letsbuy!
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