Your review is Submitted Successfully. Ã—

LetsBuy

0 Followers

1.8

28%

9,738 Votes

WRITE A REVIEW

Summary

LetsBuy

Arun Ganapathi@gaceee

Aug 25, 2011 12:27 PM, 1311 Views

(Updated Sep 08, 2011)

Nt Yet My Product Shipped

I Again ordered in letsbuy.

For 8GB Pendrive.

Bt Till now no update was send to me.

Order No. is **LSB-349858

on Sep.2 Bt yet Got that.

Mr.Pawan Pls Help in ths order also.

Arun

9865224005

*After AN Cal From Pawan. He told me to wait for an evening for tracing. Till now my product s untraceable, ., No Reply From Pawan. I called him but he is unavailable. Still I m afraid about the quantium courier and letsbuy.com. I Wait For that and see the final stage wheather it s send or not and I proceed these al in consumer court.

Order No.287173

Courier Name: Quantium

Docket No: D37431082

Thanks Mr.Pawan For Helping Me. But Little Confusion in Shipping. But Great Support With u

Need Improve in the shipping time.

Thanks Letsbuy.com

LSB-287183

Response

(2)

(3)

Comment

Flag

Brand Response

LetsBuy

Aug 29, 2011 03:24 PM

Dear Customer,First of all we would like to thank you for your interest in shopping with us. You had lived out your faith on us and made an order for which the timely updates have not been provided.Your comments regarding the service you received at our site are very important to us. We want customer’s to enjoy shopping at Letsbuy.com, so your testimony of a disturbing experience is a serious concern for us!!Please allow us to express our deepest apologies. You deserve only the best service, especially when you take out time to go through our online catalog and hence decide to shop from the same. We have discussed your review with the concerned team and would work to value it further as well!To demonstrate our commitment to service excellence and as a gesture of apology for our service failure, we have escalated your issue to the concerned department and have already directed a care member to compensate for all the concerns caused to you.We will steadfastly remain fixed on our commitment and work to have your feedback implemented. Once again we truly appreciate your patience for bearing with us. Thanks for bringing this to our notice.Looking forward for a fruitful association!!Yours in Service,Team Letsbuy!