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Letsbuy

Ankur Agarwal@ankurchamp55543

Oct 31, 2011 06:03 PM, 1436 Views

Shipment missing

I ordered mobile phone from Letsbuy.com (LSB-515067) 10 days ago

Still its not delivered.

Letsbuy says they have sent the shipment but its nowhere.

Even the courier doesnt know where its gone.

I am highly Disappointed with their stupid service.

Teh shipment was supposed to be a diwali gift to my mom.

but its still not come.

God knows when will I recieve it.

One thing is sure. I am never ever ordering through letsbuy.com again.

never again.

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Brand Response

LetsBuy

Dec 16, 2011 01:42 PM

Dear Ankur,Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.Thank you again for bringing this matter to our attention.Yours in Service,Team Letsbuy