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LetsBuy

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Summary

LetsBuy
nizar403 @nizarindia
Jan 02, 2012 06:19 PM, 1660 Views
My Credit Card Billed Twice for 1 Laptop

Ebs.in gateway is really bad being used by letsbuy and letsbuy management is worse how can they capture two payments for one order I was trying to order laptop of 30, 500 it it got stuck on the verification for visa page where it asked for the code.


I entered it and it says transaction failed then I found another laptop of 31, 000 and I placed an order on it it got though after 3-4 tries I have been billed 2 times.


When I contacted bank they said merchant has claimed the funds when I called letsbuy they said only one payment is received but my statement has 2 charges really horrible service.

(3)
Dear Customer,We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way. So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.Looking forward with you.Team Letsbuy
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