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LetsBuy

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Summary

LetsBuy
Rama @ramakrm
Jul 18, 2011 09:36 AM, 3683 Views
(Updated Jul 19, 2011)
LETSBUY is PATHETIC AND NON TRUSTABLE SERVICE

LETSBUY PATHETIC AND NON TRUSTABLE SERVICE


I have purchased Samsung Galaxy S2 on 13-July-2011. Letsbuy mailed me that the product is


dispatched on the same day for shipment and I will received it in 5 days. Till date I have not received.


The customer care is so careless and don’t know how to talk with customers. Their web site never show the status of your shipment.


Letusbuy customer care asks you to contact another worst service provider Aramex to track your shipment.


Till now I have not received the product. My sincere suggestion is not to go with these kind of sites.


Here I am attaching the screenshot of my shipment status. They took 4 days to deliver after it reached their Bangalore facility.


So, it’s my final recommendation not to go with Letsbuy.com, they are not a professional service vendor.


If you want to give anything surprise to your LOVED ones, Letsbuy will disappoint you and you will get disappointed.


ISSUES WITH LETSBUY,


1.) They have informed me that there is a technical problem in their site to show the shippment status


2.) I have called letsbuy and asked about status, they informed me that it will be delivered within 3 to 5 days without failure.


3.) I have send couple of mails regarding the status of my order, all I receive is same old


senseless answer that they will process it soon.


i am waiting to receive my product.!


CONCLUSION:


I have done somany online transaction, but till now I have not seen such a pathetic and non


trustable service ever.!


I really dont know why samsung website is having a link to order mobiles from letsbuy.!

(2)
Dear customer,We sincerely apologize for all the inconveniences caused to you by us! We do accept the flaw in delaying you shopping with us due to many co-incidental issues like site being down for maintenance purposes and delay from the courier side as well. Please accept all our apologies and feel free to share your order and other contact details like the e-mail id used by you while booking the order and your contact number .Live out your faith on us and we would work to have you updated on priority basis. Again we truly appreciate your patience for bearing with us. Looking forward for a fruitful association!Yours in Service,Team Letsbuy!
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